If you have questions regarding the conditions for the card write to us cc@stpeterline.com
The Regular Сustomer Сard can be used only by the person whose name appears on the face of the card. The card is not transferable. By signing this Application form, the Card holder (Applicant) confirms his/her consent to processing (collection, storage, sharing, correction, renewal, alteration, transfer, including cross-boundary transfer, depersonalization, blockage and annihilation) and use of personal data, specified in the present Application and received upon the company’s request by any means and acts that conform to the requirements of the federal law «On Personal Data» № 152-FZ. The company reserves the right to hand over the Card holder’s data to other companies, suppliers of goods and services and to agents, complying with the duty of confidentiality, including third party service providers who help the Company to meet its obligations to the Applicant, including but not limited to technical and software services, safety assurance services of the Company and its affiliates. The present agreement is given for the period of time which does not exceed 3 (three) years after the last use of the Company’s services and it can be terminated at any time upon receiving a written notice from the Applicant.
Captain’s Club card holders benefits
ST.PETER LINE invites its regular customers to join Captain’s Club – the club of friends. If you plan to often visit Helsinki and, what’s more important, if you are a real discoverer and a sea conqueror inside, - we will be glad to see you in our club!
The club offers its members a variety of benefits: after you become a club member, you will get advantages of the special terms and conditions, which are available to the cardholders only.
We invite you to take advantage of the privileges granted to all cardholders: take part in ST.PETER LINE promotions, be the first ones to know about our special offers, travel for free and get wonderful surprises.
The membership card is available to any passenger who would like to become a member of Captain’s club. Get a card
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Terms and conditions for obtaining the card:
Terms of use:
Starting with your second trip, bonus points will be credited to your card:
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Calculated as 2% from the cost of the trip* Read more >>>
• Bonuses for a voyage will be credited to your card at the moment of check-in for a ferry trip. For this you must show your card with other documents to a check-in officer. Card holder should be a passenger.
• Bonuses will be credited for voyages purchased at sales offices or at the official website of ST.PETERLINE Company as well as at partner agencies.
• For correct bonuses crediting please show your card to a manager when you reserve you voyage.
• In certain situations crediting bonuses for a voyage can be delayed.
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Calculated as bonuses envisaged for restaurants, bars and other sales points Read more >>>
• Aboard our ferries practically all points of sales provide bonuses that will be credited to your card when you pay for good or services. Just show your card to a cashier before payment. Bonuses are valid only for the card holder.
• A complete list of bonuses is shown below and is currently correct. A list of bonuses in our printed materials can differ from a list valid aboard our ferries.
• In certain situations crediting bonuses for a purchase can be delayed.
The bonus points may be used:
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For paying for a trip on ST.PETER LINE ferry at ST.PETER LINE sales offices Read more >>>
• Bonuses accumulated at you card can be used when you pay for a voyage at sales offices of ST.PETERLINE Company. For this you must send a request to cc@stpeterline.com indicating the sum that you want to write off your card in payment for a voyage. During reservation a manager will make a discount that equals the sum you want to write off your card.
• Sales offices where you can write of the bonuses from your card: 76 Nevsky prospect, St. Petersburg, tel.: +7 812 386 11 47 1 Morskoy Slavy Square, St. Petersburg, tel.: + 7 812 702 07 99 Check In at Helsinki, Stockholm and Tallinn.
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To pay for services and goods aboard ST.PETER LINE Company ferries** Read more >>>
• You can use your Captain’s Club card aboard ST.PETER LINE Company’s ferries to pay for any kind of goods or services. Just show your card to a cashier and ask to write off bonuses for payment.
• The amount of bonuses at your card must be sufficient to pay 100% for any item or service.
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To receive SILVER and GOLD membership cards Read more >>>
• When you accumulate a necessary amount of bonuses you can upgrade your card. To do this you must send an e-mail request for a new card to: cс@stpeterline.com or go to the office of ST.PETER LINE Company in St. Petersburg at 1, Karavannaya street (entrance from Inzhenernaya street) during any working day from 10:00 till 18:00.
• When a new upgrade card is issued the bonuses from the old card will be written off and will not be transferred to the new card.
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Participate in the company’s special programs and promotions Read more >>>
• ST.PETERLINE Company regularly makes unique offers to Captain’s Club card holders, including offers on behalf of partner companies.
• Announcements of promotions for Captain’s Club card holders are placed on the Company’s website at page “Good to know - Captain’s Club - Action Captain’s Club”
• Each Captain’s Club member receives company information about unique reservation conditions at his/her e-mail address.
• To verify the validity of your e-mail address please send a request to: cc@stpeterline.com
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2. SILVER
The card is issued to STANDARD card holders who have accumulated 100*** bonus points on their account.
Read more >>>
• When you accumulate a necessary amount of bonuses you can upgrade your card. To do this you must send an e-mail request for a new card to: cс@stpeterline.com or go to the office of ST.PETER LINE Company in St. Petersburg at 1, Karavannaya street (entrance from Inzhenernaya street) during any working day from 10:00 till 18:00.
• When a new upgrade card is issued the bonuses from the old card will be written off and will not be transferred to the new card.
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Cardholder benefits:
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4% from the cost of the trip will be credited to your card* Read more >>>
• Bonuses for a voyage will be credited to your card at the moment of check-in for a ferry trip. For this you must show your card with other documents to a check-in officer. Card holder should be a passenger.
• Bonuses will be credited for voyages purchased at sales offices or at the official website of ST.PETERLINE Company as well as at partner agencies.
• For correct bonuses crediting please show your card to a manager when you reserve you voyage.
• In certain situations crediting bonuses for a voyage can be delayed.
-
Calculated as bonuses envisaged for the restaurants, bars and other sales points aboard ST.PETER LINE Company ferries Read more >>>
• Aboard our ferries practically all points of sales provide bonuses that will be credited to your card when you pay for good or services. Just show your card to a cashier before payment. Bonuses are valid only for the card holder. Bonuses are valid only for the card holder.
• A complete list of bonuses is shown below and is currently correct. A list of bonuses in our printed materials can differ from a list valid aboard our ferries.
• In certain situations crediting bonuses for a purchase can be delayed.
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Save your time by registering at a separate Check-In counter. Read more >>>
• At all ports of call Captain’s Club SILVER card holders can check-in at special windows marked “Captain’s Club Silver” or “Commodore and De-Luxe”.
• A Captain’s Club SILVER card holder can check-in all passengers of his/her cabin.
• For additional information during check-in please ask a Check-In Zone administrator.
• A request to upgrade your cabin must be made at a check-in window just before you check-in.
• You can upgrade your cabin one step without additional payment if cabins of desired category are available.
• One Captain’s Club SILVER or GOLD card is sufficient to upgrade your cabin. The upgrade covers all passengers of the cabin.
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Get complimentary cabin class upgrades (when such cabins are available). Read more >>>
• A request for cabin category upgrade should be made at the check-in window right before check-in.
• Free one-step-up cabin category upgrade is possible if vacant cabins of the desired category are available.
• To upgrade a cabin’s category a Captain’s Club SILVER or GOLD membership card is sufficient. The upgrade will cover all passengers of the cabin.
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Participate in the company’s special programs and promotions Read more >>>
• ST.PETERLINE Company regularly makes unique offers to Captain’s Club card holders, including offers on behalf of partner companies.
• Announcements of promotions for Captain’s Club card holders are placed on the Company’s website at page “Good to know - Captain’s Club - Action Captain’s Club”
• Each Captain’s Club member receives company information about unique reservation conditions at his/her e-mail address.
• To verify the validity of your e-mail address please send a request to: cc@stpeterline.com
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3. GOLD
The card is issued to SILVER card holders who have accumulated 200** bonus points on their account. Read more >>>
• When you accumulate a necessary amount of bonuses you can upgrade your card. To do this you must send an e-mail request for a new card to: cс@stpeterline.com or go to the office of ST.PETER LINE Company in St. Petersburg at 1, Karavannaya street (entrance from Inzhenernaya street) during any working day from 10:00 till 18:00.
• When a new upgrade card is issued the bonuses from the old card will be written off and will not be transferred to the new card.
 |
Cardholder benefits:
-
4% from the cost of the trip will be credited to your card* Read more >>>
• Bonuses for a voyage will be credited to your card at the moment of check-in for a ferry trip. For this you must show your card with other documents to a check-in officer. Card holder should be a passenger.
• Bonuses will be credited for voyages purchased at sales offices or at the official website of ST.PETERLINE Company as well as at partner agencies.
• For correct bonuses crediting please show your card to a manager when you reserve you voyage.
• In certain situations crediting bonuses for a voyage can be delayed.
-
Calculated as bonuses envisaged for the restaurants, bars and other sales points aboard ST.PETER LINE Company ferries Read more >>>
• Aboard our ferries practically all points of sales provide bonuses that will be credited to your card when you pay for good or services. Just show your card to a cashier before payment. Bonuses are valid only for the card holder. Bonuses are valid only for the card holder.
• A complete list of bonuses is shown below and is currently correct. A list of bonuses in our printed materials can differ from a list valid aboard our ferries.
• In certain situations crediting bonuses for a purchase can be delayed.
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Check-in at VIP-lounge at Morskoy Vokzal Read more >>>
• At all ports of call Captain’s Club GOLD card holders can check-in at special windows marked “Captain’s Club Gold” or “De-Luxe and Suite”. In St. Petersburg they can also check-in at VIP lounge of the Sea Terminal.
• A Captain’s Club GOLD card holder can check-in all passengers of his/her cabin.
• For additional information during check-in please ask a Check-In Zone administrator.
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No queues at passport control Read more >>>
• The Company provides such service at the Sea Terminal in St. Petersburg. Please send an advance request for such service to: cс@stpeterline.com. In the request please indicate your card number, full name and reservation number.
• The service is personal to a Captain’s Club GOLD card holder.
• For additional information during check-in please ask a Check-In Zone administrator.
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Complimentary cabin class upgrades (when such cabins are available) Read more >>>
• A request for cabin category upgrade should be made at the check-in window right before check-in.
• Free one-step-up cabin category upgrade is possible if vacant cabins of the desired category are available.
• To upgrade a cabin’s category a Captain’s Club SILVER or GOLD membership card is sufficient. The upgrade will cover all passengers of the cabin.
-
Participation in the company’s special programs and promotions Read more >>>
• ST.PETERLINE Company regularly makes unique offers to Captain’s Club card holders, including offers on behalf of partner companies.
• Announcements of promotions for Captain’s Club card holders are placed on the Company’s website at page “Good to know - Captain’s Club - Action Captain’s Club”
• Each Captain’s Club member receives company information about unique reservation conditions at his/her e-mail address.
• To verify the validity of your e-mail address please send a request to: cс@stpeterline.com
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A reserved table at a’la carte restaurant Explorer`s and at Columbus bar Read more >>>
• For advance reservations of tables at restaurants or show halls aboard one of our ferries please send a request to: cс@stpeterline.com. In the request please indicate your card number, full name and reservation number.
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* Except group bookings, charters, barters and trips, bought at discount websites. Show your card before booking.
** Goods purchased at a discount with the use of a Captain’s Club card cannot be returned.
*** Calculated as 1 bonus point = 5 Euro.
Show your Captain’s Club card before booking.
Special offers for Captain’s Club cardholders aboard ST.PETER LINE Company ferries:
Princess Maria
- Explorer’s restaurant (a’la carte):for main courses and desserts
10% STANDARD, 15% SILVER, 20% GOLD
- KAMPAI sushi bar: for the menu (except drinks)
10% STANDARD, 15% SILVER, 20% GOLD
- Columbus & Satellite bars: for the cocktail list
10% STANDARD, 15% SILVER, 20% GOLD
- Rabbit Bar: for the menu
10% STANDARD, 15% SILVER, 20% GOLD
- ХХХХ: for the cocktail list
10% STANDARD, 15% SILVER, 20% GOLD
- Aqua: for the visit
10% STANDARD, 15% SILVER, 20% GOLD
- Shorex Desk: for excursions
3% STANDARD, 5% SILVER & GOLD
Princess Anastasia
- KAMPAI sushi bar: for the menu (except drinks)
10% STANDARD, 15% SILVER, 20% GOLD
- Columbus & Satellite bars: for the cocktail list
10% STANDARD, 15% SILVER, 20% GOLD
- Champagne Bar: for the Champagne Amore cocktail
10% STANDARD, 15% SILVER, 20% GOLD
- Rabbit Bar: for the menu
10% STANDARD, 15% SILVER, 20% GOLD
- Night Rabbit Bar: for the menu
10% STANDARD, 15% SILVER, 20% GOLD
- Aqua Spa KIVACH: for procedures
10% STANDARD, 15% SILVER, 20% GOLD
- Shorex Desk: for excursions
3% STANDARD, 5% SILVER GOLD
All mentioned bonuses are credited to your Captain’s Club card.
Captain’s Club cards cannot be transferred to other passengers. In case of unauthorized usage, the bonuses will not be charged.
If you have questions regarding the Captain’s Club program please write to us cc@stpeterline.com
ST.PETER LINE Company employees cannot be members of Captain’s Club.